Data Protection


Key Summary
Kubo thanks you for your interest in our company and for visiting our website.

If you are just browsing our website, the company will not collect any personal information about you. This website only collects data that you enter into the website, for example to submit an enquiry or to use a live chat with our employees.

The company uses cookies which collect information about the usage and performance of our website. The information that the cookies collect is anonymous (other than your IP address). The company uses this information to analyse usage of our website by visitors to improve its performance and to take decisions about content, layout and operation of the website and our services or products.

This notice explains what data the company processes, why, how it is legal and your rights.

About the company and this notice
This Privacy Notice applies to personal data collected through our website and

This Privacy Notice is provided by Kubo Tech AG and Kubo Tech Ges.m.b.H ('company'). The company is a 'controller' for the purposes of the General Data Protection Regulation (EU) 2016/679 ("Data Protection Laws").

The company takes your privacy very seriously. The company asks you to read this Privacy Notice carefully as it contains important information about our processing and your rights.

How to contact us
If you have any questions about this Privacy Notice, how we handle your personal data, or want to exercise any of your rights, please contact:

Maya Plüss, Finance Director Kubo Tech AG
Address: Im Langhag 5, 8307 Effretikon, Switzerland
Telephone number: +41 52 354 18 18
Changes to the Privacy Notice
The company may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

What Personal Data the company Collects and Why?
Personal data provided by you
Visitors only
If you are just browsing our website, we will not collect personal data other than your IP address through our cookies.

The company uses cookies to collect information about your usage of the website. Cookies are small text files stored by your browser when you open a website, and which allow you to accede a website or a web application without having to register again. The information collected by the cookies do not contain any personal data and are deleted after the session has expired. In your browser settings you can disable the storage of the cookies. Please note that in this case it is possible that you won’t have full access to all functionalities of this website.

The company, based on its legitimate right (i.e. interest in the analysis, optimization and efficient usage of the online offer as per art. 6, par. 1 lit. f of the GDPR) uses Google Analytics as a web analysis service by Google LLC (“Google”). Google uses cookies. The data collected by cookies about the usage of the online offer by the users are usually transmitted and stored on a Google server in the US. Google is certified under the Privacy Shield Framework and thus guarantees the compliance with the European Data Protection Laws (Link). Google processes this information on behalf of the company for the purpose of analysing the use of the online offer by the users, to create reports about the activities on the website, and to provide other services to the company related to the usage of the online offer and the internet usage. In doing so, it is possible that the processed data is used to create pseudonymous user profiles. The company uses Google Analytics exclusively with activated IP-anonymization. This means that the IP address of users within member states of the European Union and in other contracting states within the European Economic Area is shortened by Google. Only in exceptional cases the full IP address is transferred to the Google server in the US and shortened there. The IP address sent by the users’ browser is not put in relation with other data collected by Google.

Moreover, you can prevent the capture of data created by cookies related to your usage of the websites (incl. your IP address), the transmission to and the processing by Google by downloading and installing the browser plug-in under this link. This browser add-on for the deactivation of Google Analytics prevents your data from being collected during all future visits to the company’s website.

For further information about data usage by Google, settings and your rights of objection see the Google General Data Protection Regulation.

Information you submit
The company processes personal information about you such as your name, address, email address and telephone number and anything else that you provide to us when you contact us for example by filling in a form in order to respond to the enquiry or complaint you are making.

The company also collects personal information when you contact us, send us feedback or complete surveys which the company uses to improve our services and products in the future.

If you wish to get the newsletter offered on the website, download content or access to non-public sites («protected»), the company needs your email address and some information that allows to verify if you are the owner of the provided email address and that you agree with the reception of the newsletter. No other data is collected. This data is used by the company only to send the requested information and does not hand over this data on to third parties.

You can withdraw at any time your permission for the storage of the data, the email address which is used for the dispatch of the newsletter, for instance by pressing/clicking the «unsubscribe» button or link.

For sending newsletters, the company uses the online platform of the service provider ActiveCampaign, LLC , Chicago, IL, USA.

The email addresses of the newsletter recipients and other data described in this notice are stored on servers of ActiveCampaign in the USA. ActiveCampaign uses this information to send and analyse the newsletter on behalf of the company. Moreover, ActiveCampaign, according to their own statements, may use this data to optimize or improve their own services, for instance for technical improvements and layout improvements as well as for economical purposes and for analysing which countries the recipients come from. ActiveCampaign though, does not use the data of the newsletter recipients to address them directly and does not hand over these data to third parties.

The processing of the data is subject to the EU-US Privacy Shield Framework of February 2016. For more information about the Active Campaign Privacy Shield Framework see here.

Sensitive personal data provided by you
The company does not collect any sensitive personal data about you.

Personal information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and has agreed that you can.

How Is Processing Your Personal Data Lawful?
The company is allowed to process your personal data on the basis that it is in the company’s legitimate interests to:

Monitor how our website is used in order to improve it. We use aggregated data to do this, so it does not impact on your privacy;
Respond to enquiries, complaints and requests in order to serve our customers. We will only use your personal data for this purpose. If you are an existing customer, we may add information about the enquiry, complaint or request to other records we hold about you, so we can provide a better customer service; and
Send you materials you have requested, using the data you have provided.
Please be aware that you have the right to object to the processing of your data of any of the legitimate interests identified.

Who Will Have Access to Your Personal Data?
Like any business, the company uses service providers to operate its website, such as website hosting, ERP service provider etc. Some of these service providers will process your data as part of the services they offer to us. We take steps to ensure that our service providers treat your data in accordance with the law, only use it in accordance with our contract with them and keep it secure. The goal of the company is to guarantee that the security level and the measures undertaken to protect your personal data are adequate to the risk involved in the type and usage of your personal data. The company follows best practices recognised industry practices for protecting our IT environment and physical facilities.

When Does the company Delete Your Data?
The table below provides details about how long the company will process your data.

Data the company processes How long this will be held for
Cookies / Analytics data Cookies will be saved until the user deletes the browser cookies.
Information from enquiry forms Until the enquiry has been completed and no further responses are received for a reasonable period. If you are an existing customer, the enquiry may be added to other information that the company holds about you as a customer.
Complaints data For a period of up to 10 years after resolution of the complaint. If you are an existing customer, the complaint and its resolution may be added to other information that the company holds about you as a customer.
Subscription / marketing requests Until you tell the company that you no longer wish to receive the subscription or marketing material.

Your Rights
As a data subject, you have the following legal rights:

the right of access to personal data relating to you

the right to correct any mistakes in your information

the right to ask us to stop contacting you with direct marketing

the right to prevent your personal data being processed in some circumstances

The right to object to processing of your data where processed on the grounds of legitimate interests

the right to erasure in some circumstances

    If you would like to exercise your rights, please contact the company at the details set out above.

    The company will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case the company will respond within three months.

    Please note that exceptions apply to some of these rights which we will apply in accordance with the law.

    Complaints to the regulator
    If you do not think that the company has processed your data in accordance with this Privacy Notice, you should let us know as soon as possible.